I would love to have a conversation with other DoOO school administrators about how you handle the whole domain verification process. We find it is one of the biggest stumbling blocks for our students. The dependence on email for verification is tricky because our student email system so frequently sticks those messages in a clutter/junk/spam folder. Or students delete the message because it looks spammy.
In addition, students don’t really understand that this is a part of the process we have no control over. We can’t verify the domain on their behalf, we can’t access their email inbox, etc.
As it stands, we usually have dozens of domains in verification limbo and no real foolproof way to reach out to those users to help them fix the problem.
Would love to brainstorm communication approaches to ease this friction point.