We have a small number of students (probably under 10) using Wordpress for ePortfolios on our Organizational shared hosting plan. The students are graduating soon and we’re wondering if Reclaim can migrate their site from our Org plan to the student’s newly-purchased personal plan? If you provide this service, what information do students need to give you when they sign up for their own personal plan? Just the URL to their ePortfolio that’s currently on our Org plan? Other info? Thanks for your help!
This is absolutely possible and we would migrate the students for free. All we would need is for them to open a support ticket with us after signing up letting us know the URL on the multisite that they would like for us to migrate to the new domain. Since it’s all hosted with us we wouldn’t need account credentials of any kind.
Perfect! Many thanks for your quick reply. - Mark