As announced earlier this year, Reclaim Hosting will be making the default version of PHP on all servers 7.4. This follows best practices and guidance on the supported versions of PHP that are still receiving updates. We will decommission all versions of PHP lower than 7.2 but users will have the option to run any version from 7.2 upwards. For software that is not compatible with at least PHP 7.2 you will need to find alternative hosting arrangements.
You can read about how to change the version of PHP your website runs at Changing your PHP version and it’s very easy to switch between versions to test compatibility.
If your site is currently broken it could be due to having an older version of PHP that has now been decommissioned. To check this you will want to go follow the guide Changing your PHP version and test the website on PHP 7.2 or higher.
In some cases while the software you are running be it WordPress, Omeka, or something else might be compatible with your version of PHP, the plugins running on there may be out of date or not compatible. It’s important to check not just core software but also plugin and theme compatibility to ensure your website works as expected. As a reminder troubleshooting application code and compatibility is beyond the scope of Reclaim Hosting’s support. Please be sure to utilize the support options for the software that you run for assistance in this regard.