Site is down HTTP ERROR 500


#1

My websitehttp://thepunjabilass.com/
What can I do? It just keeps saying this This page isn’t working
thepunjabilass.com is currently unable to handle this request.
HTTP ERROR 500 can it be fixed?


#2

Hi there-- When a site shows the HTTP 500 error, it is recorded to an error log. The log can be found in your File Manager. This is what was recorded in the log:
[08-Mar-2018 14:43:27 UTC] PHP Fatal error: require_once(): Failed opening required ‘facebook-by-weblizar-widgets.php’ (include_path=’.:/opt/cpanel/ea-php56/root/usr/share/pear’) in /home/thepunj1/public_html/wp-content/plugins/facebook-by-weblizar/facebook-by-weblizar.php on line 48

This means there is a conflict with the ‘Facebook by Weblizar’ plugin. In order to get access to your site, you can temporarily turn ‘off’ the plugin through the File Manager by following this path: /home/thepunj1/public_html/wp-content/plugins/facebook-by-weblizar. I renamed the specific plugin file to facebook-by-webilzar_off. This disables the plugin and brings the site back online.

From here, I would look into alternatives to the Facebook plugin. If you continue to experience issues feel free to submit a ticket!