"There appears to be a problem with the saved database information" Omeka S error in cPanel


#1

Afternoon - I’ve got an Omeka S install that is showing the following error in cPanel:

Note: There appears to be a problem with the saved database information. Use the above “Files & Tables” tab to enter correct information.

Looking the “Files & Tables” tab there is nothing obviously amiss or omitted (not that I am that sure what I am looking for)

This seems to be stopping manual and automatic backups of the install, so I’m keen to get it sorted. Any suggestions you may have are super appreciated!

James


#2

Hi James-- It looks like Installatron was looking for a database prefix that didn’t exist. Under the ‘Files and Tables’ section of the Intallatron entry, you’ll see a section called ‘Table Prefix.’ Installatron was looking for the prefix os_ when the database wasn’t using any prefixes.

Screen_Shot_2019-01-18_at_08_44_44

I removed this prefix for you and you should see that error go away! All backups and updates should go through automatically now.


#3

Thanks for explaining @mfierro and so kind of you to make the fix. Looks like it is working now. Any idea why that crept in? I did a vanilla install, so might be something to look into re the Omeka S install process.