White Screen of Death


#1

I’m getting a blank white screen at create.twu.ca unless I go in through cPanel. When I look in the file manager, the folder create.twu.ca is empty.
Help?


#2

Hi Colin-- I’m seeing the site online on my end. Can you submit a ticket to support@reclaimhosting.com? Send a screenshot of what you’re seeing and we’ll take a look!


#3

Solved by Meredith…

When I log into the site and try to view it from the WordPress dashboard, I get an HTTP 500 error. The error log reads:
[03-Apr-2018 20:37:30 UTC] PHP Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 81920 bytes) in /home/twuca/public_html/wp-includes/wp-db.php on line 1889
[03-Apr-2018 20:37:30 UTC] PHP Fatal error: Unknown: Cannot use output buffering in output buffering display handlers in Unknown on line 0
I fixed this by increasing the memory limit within the wp-config file. I followed this tutorial: Fix: WordPress Memory Exhausted Error - Increase PHP Memory